Privacy Policy

Last Updated: August 10, 2026

Bay-Valley Painting (“Bay-Valley Painting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website or contact us about our painting services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect information that you voluntarily provide when you contact Bay-Valley Painting, request an estimate, or otherwise communicate with us through our website.

This may include:

  • Your name
  • Email address
  • Phone number
  • Information included in your message or project inquiry
  • Photos or files you choose to upload
  • Property or project information you provide
  • Any other information you voluntarily submit through our website

Our contact form allows visitors to submit photos and other files related to their painting projects. Please do not submit sensitive personal information that is not necessary for us to respond to your inquiry.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by the website or by third-party services we use. This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate geographic information
  • Date and time of visits
  • Website usage and interaction information

This information may be collected through cookies, analytics tools, security services, or similar technologies.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests for estimates
  • Contact you about a painting project
  • Provide and coordinate our services
  • Communicate about scheduling and project details
  • Respond to questions or customer-service requests
  • Improve our website, services, and customer experience
  • Understand how visitors use our website
  • Protect our website and business against fraud, abuse, and security threats
  • Comply with applicable legal obligations

We do not collect personal information for purposes unrelated to our business or website operations.

How We Share Information

Bay-Valley Painting does not sell your personal information.

We may share information when reasonably necessary to operate our business or provide services. For example, information may be shared with:

  • Website hosting and technology providers
  • Website analytics providers
  • Contact-form and communication services
  • Information technology and security providers
  • Professional service providers working on our behalf
  • Government authorities or other parties when required by law

These service providers may have access to information only as reasonably necessary to perform services for us.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website traffic, remember preferences, and improve the user experience.

Third-party services used on our website may also place cookies or collect information about website visits.

You can generally configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some portions of the website.

Third-Party Websites

Our website may contain links to websites operated by third parties, such as review platforms, social media websites, or other external resources.

Bay-Valley Painting is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Communications

If you submit your contact information through our website, we may use that information to respond to your inquiry and communicate with you regarding your requested services.

We do not consider submission of a project inquiry to constitute consent to receive unrelated marketing communications.

If we introduce marketing communications in the future, we will provide appropriate choices for opting out where required by applicable law.

Data Security

We take reasonable administrative, technical, and organizational measures to protect information submitted through our website.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or through our website.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Children’s Privacy

Our website is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of personal information, subject to applicable exceptions
  • Ask questions about how your information is collected or used
  • Opt out of certain communications

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

California Residents

Bay-Valley Painting is located in California and serves customers throughout the state.

California privacy laws may provide California residents with additional rights concerning their personal information. The specific rights available to you depend on applicable law and may change over time.

Bay-Valley Painting does not sell personal information as that term is defined under applicable California privacy laws.

California residents who have questions about their privacy rights or wish to submit a privacy request may contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Bay-Valley Painting

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Bay-Valley Painting
Oakley, California
Phone: (925) 766-9912
California Contractor License: C-33 Painting, License #1016730

You can also contact us through our website’s contact form.